Privacy Policy

Last Updated: January 2025

Effective Date: January 2025

1. Introduction

A2Z Automation (« we, » « our, » or « us ») is committed to protecting the privacy of our clients and users. This Privacy Policy explains how we collect, use, and safeguard information through our TikTok Analytics Tool.

2. Information We Collect

2.1 TikTok Account Data

Through the TikTok API, we collect publicly available information including:

• Video metrics (views, likes, comments, shares, saves)
• Account statistics (follower count, following count, total likes)
• Content metadata (titles, descriptions, hashtags)
• Posting timestamps and frequency data

2.2 Analytics Data

We generate and store:

• Engagement rate calculations
• Growth trend analysis
• Performance benchmarks
• Content categorization data

3. How We Use Information

The collected data is used exclusively for:

• Monitoring account performance for optimization
• Generating client reports and insights
• Identifying content trends and best practices
• Improving our social media management services
• Sending performance alerts and notifications

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect data:

• Data is stored in secure cloud infrastructure
• Access is restricted to authorized A2Z Automation personnel
• Regular security audits and updates are performed
• Data is encrypted during transmission and at rest

5. Data Retention

We retain analytics data for:

• Active client accounts: Duration of service agreement plus 90 days
• Historical analytics: Up to 24 months for trend analysis
• Aggregated insights: Indefinitely in anonymized form

6. Data Sharing and Disclosure

We do not sell, trade, or rent analytics data. We may share information only:

• With client account owners upon request
• When required by law or legal process
• To protect our rights or prevent fraud
• With service providers under strict confidentiality agreements

7. Third-Party Services

Our analytics tool integrates with:

• TikTok API: Subject to TikTok’s privacy policy
• Google Sheets: For data storage and reporting
• Discord: For optional performance notifications

8. Client Rights

Clients have the right to:

• Access their account analytics data
• Request data corrections or updates
• Export their historical data
• Request deletion of their data upon service termination

9. GDPR Compliance

For European Union clients, we comply with GDPR requirements:

• Lawful basis: Legitimate interest in providing analytics services
• Data portability: Export features available
• Right to erasure: Data deletion upon request
• Privacy by design: Minimal data collection approach

10. Children’s Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children.

11. International Data Transfers

Data may be processed in countries where our service providers operate. We ensure appropriate safeguards are in place for international transfers.

12. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated to affected clients via email or service notifications.

13. Data Protection Officer

For privacy-related inquiries, contact our Data Protection Officer at privacy@a2z-automation.com